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How 77ad Handles Your Personal Information

This Privacy Policy sets out exactly what data 77ad collects when you use your account, how we use it, and the choices you have over it. Access and eligibility depend on your local law and the regions where our services are available.

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What We Collect and Why

77ad Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 77ad, we collect the information you provide directly — your name, contact details, and the payment method you choose to fund your wallet, whether that is bKash, Nagad, or Rocket. We also collect technical data automatically: device type, browser, IP

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address, and session activity. This data serves three purposes: verifying your identity before a withdrawal is processed, keeping your account secure against unauthorised access, and meeting the compliance obligations that apply in the regions where we operate. Payment transaction records — including the mobile number linked
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to your bKash, Nagad, or Rocket account — are retained for as long as required by applicable financial regulations. We do not sell your personal data to third parties. Where we share data with payment processors or fraud-prevention services, those partners are bound by data-handling agreements
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that restrict use to the specific task. You can request a copy of the data we hold on your account by contacting our support team. Availability of certain features depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or delete the personal data we hold, our support team handles privacy requests directly. Send your request through any of the channels below with your registered account details so we can verify your identity before making any changes.

Live Chat Start a chat from your account dashboard. Our team will verify your identity and log your data request on the spot.

Email Support Write to our support address with your account username and the specific data action you are requesting — access, correction, or deletion.

Account Settings Some data preferences, including communication opt-outs, can be updated directly inside your account settings without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account security and data integrity are built into how 77ad operates day to day. Every login triggers an OTP verification step to your registered mobile number, so access to your account — and the payment details stored in it — requires a code only you receive. Here is how we handle the four areas that matter most to your privacy.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Account Security

OTP verification on every login, SSL encryption on all data in transit, and automatic session expiry after inactivity protect your account from unauthorised access.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations after closure. You may request deletion of non-mandatory data at any time.

Requesting Changes

Submit a data access or deletion request via live chat or email. We verify your identity first, then action the request within the timeframe required by applicable law.

Common Questions About Your Privacy

These are the questions we hear most often about how 77ad handles personal data. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data automatically when you access your account.

Your mobile wallet number is shared only with the payment processor needed to complete your transaction. It is not sold or passed to advertisers or unrelated third parties.

Contact support via live chat or email with your registered account username. We verify your identity first, then provide the data summary within the timeframe required by applicable law.

Yes. You can request deletion of non-mandatory data at any time. Some records — such as payment transaction logs — must be retained for regulatory compliance and cannot be removed early.

Every login requires OTP verification to your registered mobile number. All data in transit is SSL-encrypted, and sessions expire automatically after a period of inactivity.

This policy applies to all account holders. Whether specific features or services are available to you depends on your local law and the eligible regions where 77ad operates.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 77ad Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy

01 What personal data does 77ad collect when I open an account?

02 Is my bKash or Nagad mobile number shared with anyone?

03 How do I request a copy of the data 77ad holds on me?

04 Can I ask 77ad to delete my personal data?

05 How does 77ad protect my account data from unauthorised access?

06 Does this Privacy Policy apply to me if I am in Bangladesh?

Privacy Policy

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